What is Team Virtual’s Best-Fit Guarantee?

Our best-fit guarantee means there are no charges, deposits, or commitments required to meet and interview our vetted offshore marketing talent. You get to interview our carefully tested candidates completely free. If a candidate doesn't fit your requirements, we introduce more profiles without any obligation.

What happens if my remote hire isn't meeting expectations?

We immediately step in, address issues directly with your associate, and implement a clear action plan. If performance doesn’t improve swiftly, we promptly arrange a replacement, no delays, no pushbacks.

How does invoicing and billing for offshore staff work?

Billing is straightforward: you receive a monthly invoice based on actual hours worked, at the pre-agreed hourly rate confirmed during your hiring assessment call. Transparent and simple, no hidden charges or surprises.

Are the remote candidates certified (Google, Meta, HubSpot)?

Yes, certifications matter, particularly for Google and Meta partner agencies. Most of our offshore marketing candidates already hold Google, Meta, HubSpot, and other relevant certifications. If updates are needed, we ensure they're completed before onboarding.

Do you offer a probation or trial period for offshore hires?

Yes. Every hire starts with a one-month probation period. During this time, you closely evaluate performance, cultural fit, and communication skills. If needed, you can terminate the hire with just a 48-hour notice during this period, providing total peace of mind.

How can I terminate the contract with my offshore hire if needed?

After the initial probation period, there’s a straightforward one-month notice to terminate the contract, just like most local hires. We'll assist with a smooth transition or replacement if you wish, without any long-term lock-ins, hidden exit fees, or obligations.

How do leaves and public holidays work with my offshore hire?

Your offshore hires receive 15 paid leaves per year, but these leaves are not billed to you. Public holidays observed by your agency are also not billed. You pay strictly for working hours on working days, clear and fair.

What timezone will my offshore staff work in?

Our remote talent fully adapts to your agency’s timezone. We confirm availability upfront, ensuring your remote team member is online and active exactly when your in-house team is. No timezone confusion, ever.

Does my remote team member service multiple agencies?

No. Your offshore associate is 100% dedicated to your agency and becomes fully integrated into your team culture. No other clients or projects, your team member joins internal meetings, participates in Slack conversations, and aligns completely with your agency's workflow.

How quickly can I hire remote marketing talent for my agency?

Typically, your hiring timeline is within 1–2 weeks. After clearly understanding your requirements, we provide you with vetted candidate profiles ready for immediate interviews.

What marketing roles does Team Virtual specialize in?

Team Virtual specialises in providing vetted offshore talent specifically for Paid Search (PPC), Paid Social, SEO, Media Buying, and Web Design/Development roles. Each candidate undergoes rigorous screening to match the exact skills and experience your digital agency needs.

What if I need a replacement after onboarding?

If you need a replacement at any time, we handle it swiftly without delays. We coordinate the transition and onboarding of new talent seamlessly, keeping disruption minimal and ensuring continuity for your agency.

Can my offshore team members manage client communication directly?

Yes, mid-level and senior offshore specialists frequently handle direct client communications, delivering clear insights, strategic recommendations, and campaign performance updates effectively aligned with your agency standards.

Do the candidates speak fluent English and communicate clearly?

Absolutely. Communication skills are rigorously tested during our vetting process at Team Virtual. All offshore hires possess strong English language skills, clear communication abilities, and cultural fluency to align seamlessly with your team and clients.